Privacy Policy

Last updated: October 4, 2026

Introduction

Welcome to GetMyVisa ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application GetMyVisa (the "App"), a US visa appointment alert service for applicants in India.

GetMyVisa is an independent service. It is not affiliated with the US government, any US embassy or consulate, or usvisascheduling.com.

Information We Collect

1. Account Information

When you sign in with Google, we receive and store:

• A unique account identifier (Firebase User ID), used to recognize your account.
• The email address of the Google account you sign in with. We store it so we can operate the service — for example, to identify your account when you contact support or request deletion.

We do not collect or store your password (sign-in is handled entirely by Google), and we do not store your profile photo or use your name for any purpose beyond what Google Sign-In provides during authentication.

2. User Preferences

To send you the right alerts, we store the preferences you set in the App:

• Visa type selections (for example B1/B2, H1B, F1)
• Consulate/city selections (Chennai, Mumbai, New Delhi, Hyderabad, Kolkata)
• Appointment type selections (Interview, Dropbox)

3. Automatically Collected Information

• Device information — device model, operating system version, and app version, used for compatibility and troubleshooting.
• Usage data — anonymized analytics about how the App is used, which helps us improve it.
• Crash reports — diagnostic information when the App crashes.
• Push notification tokens — a device token that lets us deliver alerts to your phone.

4. Purchase Information

If you buy a subscription in the App, the purchase is processed by Google Play Billing (on Android) or Apple In-App Purchase (on iOS). We use RevenueCat, a subscription-management service, to confirm your subscription status. We never see or store your card number or other payment details — those stay with Google or Apple. We receive only a confirmation of your subscription status and anonymized purchase identifiers.

How We Use Your Information

We use the information above to:

• Authenticate you and keep your account working across devices
• Send you the slot alerts you subscribed to
• Confirm your subscription status for paid features
• Fix crashes and improve the App
• Respond when you contact support

We do not use your information for advertising, we do not sell it, and we do not profile you across other apps or websites.

Third-Party Services

The App relies on the following service providers, each of which processes data under its own privacy policy:

• Firebase (Google) — authentication, push notifications (Cloud Messaging), database (Firestore), analytics, and crash reporting (Crashlytics). Governed by Google's Privacy Policy.
• RevenueCat — subscription status management. Receives anonymized purchase tokens, not payment details.
• Google Play Billing / Apple In-App Purchase — payment processing. Your payment details are handled entirely by Google or Apple.

Data Storage and Security

Your data is stored on Firebase / Google Cloud infrastructure and is encrypted in transit and at rest.

Data Retention

• Account information and preferences — kept while your account is active; deleted when your account is deleted (see Account Deletion below).
• Analytics data — retained for approximately 14 months.
• Crash reports — retained for 90 days.
• Transaction records — subscription and payment records may be retained as required for legal, tax, or audit purposes.

Push Notifications

You control notifications: manage your alert subscriptions inside the App, or turn notifications off entirely in your device settings.

Your Rights

You can:

• View and change your alert preferences at any time in the App
• Opt out of push notifications
• Request deletion of your account and data (see below)

Account Deletion

You can request deletion of your account and data at any time. See our Account & Data Deletion page for exactly how, what gets deleted, and how long it takes.

Children's Privacy

The App is not intended for children under 13, and we do not knowingly collect information from them.

International Data Transfers

Your information is processed on servers that may be located outside your country, including in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, with the "Last updated" date revised accordingly.

Contact Us

Questions about this policy or your data:

• Email: getmyvisaassist@gmail.com
• Or use the Feedback option inside the App

Summary — what we collect and what we don't